We do not accept any returns, unless the product arrives to you defective or damaged. You must report damaged or defective items within 48 hours of receipt. Upon proof of damage or defect (video/picture), we will issue you credit in full for the item or ship you a replacement (at our discretion). No exceptions!
Please inquire further about a product prior to ordering.
This policy is in place for the health and safety of your bird(s), as well as the birds of others.